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1 Products and Services
We provide technically complex solutions to specific markets. We focus on markets where we are able to achieve a substantial market share with the assets that we have available to us. We are not concerned with becoming the biggest, but we do want to be the best. Our performance quality is first class.
We provide premium quality within short lead times; we process enquiries and orders immediately, and respond flexibly to customer wishes. We are absolutely reliable, and keep our promises.
Our products and services all contribute to the well-being of human society.
2 Customers
We are aware that we owe our present and continued existence entirely to our customers. We aim to satisfy and inspire our customers beyond their expectations.
The continuing development of our organization and our way of thinking in every single unit of the company is driven by our customers' requirements.
In cooperation with our customers we strive to achieve a long-term, mutually beneficial business relationship.
3 Staff
We understand that staff make the most important contribution to the success of a company.
We thus employ the best staff in the industry. We promote qualifications, willingness to achieve, and entrepreneurial spirit of our staff at all levels.
Mutual relationships between all members of staff are characterized by politeness, understanding and mutual respect.
Members of staff are committed to and enjoy their work; they identify themselves with the company and are loyal to it.
An excellent working atmosphere is the basis of our economic success.
Our workplaces are attractively designed and fulfil all relevant health and safety requirements.
4 Policy
We see our selves as a family business at the heart of Franconia. Our independence is of fundamental importance to us. The decisions we make are largely uninfluenced by third parties.
We have adopted a profit-oriented growth strategy. Our profits are far higher than the average for the industry. We make a major contribution to the development of our industry.
We regard competition as a "sporting" challenge and would like to "win" by fair means. We will continue to adapt to meet changing market demands.
Our company looks capable, customer-friendly, and likeable viewed from the inside or externally. Our company is attractive, clean and tidy.
5 Organization
Our organizational structure promotes a customer-oriented and entrepreneurial approach. It is oriented on the value added process. Each position is held by the best person for the job, and each member of staff holds the position best suited to them. Interfaces between departments are "seams" which collaborate without departmental bias to help us achieve company goals.
Our organizational structure provides absolute transparency with respect to the company's profit and cost situation, product groups, and individual articles.
6 Environment
Our company is very much aware of its responsibilities to the environment and to society. Our company will continue to promote meaningful society activities.
We fulfil all environmental requirements as a minimum, and act in a responsible way towards our fellow humans and the environment. We do not waste resources.
Release date: November 2000
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LAMILUX mit CI-Energy auf der BAU 2009
Sieben Millionen Euro investiert: Neues LAMILUX-Werk geht in Betrieb
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